Worth the money, Despite reading all the negative feedback here including on facebook, i was lucky enough to get my package on time and not lost the case does fit snug on my note 8 and i know it wont ever come of, the button layouts are fine none are out of place i thank them, shipping was also on time no complaint there took about 5 days to here California. Don't settle for boring phone cases! They protect your screen and camera. FirmFlex cases combine soft TPU and hard polycarbonate for a solid layer of protection without being bulky. Small, light items can be shipped cheaply by the USPS by using small, padded mailers. Many online retailers in Australia do not sell to other countries due to the high costs associated with doing so. We have a dedicated support page just for our ReCharge cases. Consumers satisfied with Velvet Caviar most frequently mention customer service, phone case and high quality.Velvet Caviar ranks 6th among Mobile Accessories sites. scratches or dents). Gain trust and grow your business with customer reviews. If you do not meet this threshold, the delivery cost is $5. During Cyber Week, 50% off first two orders is available for NYC customers. Michelle Aran and Heather Mangino have spent the last 20 years working in the technology accessory industry together. For more about this website, and its current promotions connect with them on Facebook, or Pinterest. They have the worst costumer service ever; if there's something wrong with your item they will avoid you and then just give you credit. Redeem at checkout A15 Show Coupon Code in Velvet Caviar coupons 50% OFF COUPON CODE Save 50% Off using Coupon Code Get up to 50% off with coupon code ASE Show Coupon Code in Velvet Caviar coupons 50% OFF Products within warranty will be replaced or exchanged with a product of equal value. Exploring The Mysterious Origins Of Gyro Zeppellis Spin And Diamante In JoJos Bizarre Adventure, Fixing Gyro Drift Issues In VR: How To Identify & Resolve The Problem Quickly & Easily. I bought an iPhone case for my wife for Christmas. For a company that targets women, they have zero sensitivity and zero regard for their customers. Customers will need to cover the cost of return shipping. Our products are created at our headquarters in Brooklyn, New York, where we specialize in premium on-trend tech accessories. Your email address will not be published. do i need to peel the red coating off to get to the adhesive. Geared toward high school seniors headed to college. Determine how much taxes and duties will affect your overall expenditure. Disabling it will result in some disabled or missing features. Velvet Caviar cases are designed and made at the brands Brooklyn, New York headquarters. Item(s) must be unused and in theoriginalpackaging. USPS Priority International (2-5 business days): USPS First Class (8-12 business days for Australia, Europe, UK; 8-21 business days for other countries): Complete the returns form found on velvetcaviar.com/pages/return-policy, Package up unused items in the original packaging with the original packing slip, Complete the exchange form found on velvetcaviar.com/pages/return-policy, Package up unused items in the original packaging and attach the pre-paid postage label. If you have any questions about Prospera Home products or customer service, please contact our Customer Service Center at 1-866-526-5686 or visit our website. Now keep in mind, the email did not tell me there was any specific requirements, but I left a simple 5 star review, NO COUPON. In general, you should not use another carrier because they may not provide the same level of service or be able to deliver your package to your destination. The classy and chic Geometric Marble iPhone Case is truly envy-inducing. Rep. 2 is available at 247 in Calabarzon. Never buy anythiing from Velvet Caviar! Claims in online reviews that these products are made in generic Chinese factories have not been backed up. Each case has a 2-3mm raised front lip for screen protection and fully covered bumpers with shock absorbing technology. I absolutely love ordering from this company. Velvet Caviar phone cases, airpods, and Macbook cases are all available. What kind of company doesnt do refunds?!?! I just cant say enough great things about this company and their products! You can also get a cute matching Nebula Grip Ring for $12. the issues with customer service are NOT WORTH IT. Sitejabbers sole mission is to increase online transparency for consumers and businesses, Sitejabber has helped over 100M consumers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. Submit. We suggest removing your phone from the case and firmly scrubbing the bumpers with a warm, soapy cloth. Thats where Velvet Caviar comes in. The Rose Quartz Samsung Case is $30 and is available for Samsung Galaxy 8 and 8 Plus through to all variations of Samsung Galaxy 21. Our top list of verified student discounts. Dennis Basso is a well-known couture fur designer in the United States, and he has received numerous honors for his high-end style. Goldbelly is the online destination for Americas best food gifts, and it ships nationwide. There is no simple answer to this question as it depends on who you ask. Copyright 2009 - 2023 NextGen Shopping, LLC. How to Contact Velvet Caviar Customer Service, Velvet Caviar Neon Pink Clear iPhone Case, Velvet Caviar Geometric Marble iPhone Case, Wide variety of stylish Velvet Caviar phone cases, with frequent new releases, Matching designs on other tech items, like AirPod cases, Durable, with no-fade and no-scratch technology 1-year warranty, Prices are level with similar brands, so not necessarily a more affordable option, Possible customs fees on orders outside of the US, Lasting durabilityno color fade and crack-proof. The majority of customers enjoy the product due to its high quality, superior customer service, and exceptional phone case design. Do the edges of the clear cases get grimey or yellowed as time/use goes on, like other clear cases tend to do? It is generally true that customers are satisfied with the quality and service of the products they purchase. One loyal customer singled out the brands great customer service, along with the products attractiveness and durability. However, rest assure the ring should adhere properly to your case if it is from Velvet Caviar :) Let me know if this helps! Taste The Best Souvlaki In Athens: Exploring The Delicious Greek Cuisine In The Iconic City. Launched in 2014, this Brooklyn-based company makes trendy and high-quality tech accessories. Velvet Caviar Reviews: What Do Customers Think? These are designed to keep your screen and camera in good condition. The shipment update stated that it was sent back to them, but I never received any refund. BBB File Opened: 11/25/2015. Velvet Caviar consumer reviews, complaints, customer service. Which case are you inquiring about? Customer Reviews, including Product Star Ratings help customers to learn more about the product and decide whether it is the right product for them. After viewing product detail pages, look here to find an easy way to navigate back to pages you are interested in. Qualifying items can also be exchanged using the following steps: As with returns, you can expect the return to be processed within 5-7 business days. Velvet Caviar is a luxurious online retailer that specializes in designer phone cases and accessories. mine came in and its falling away from the case as soon as i pick it up? The pattern case will then come off, too. You should check any coupon or promo code of interest on the POLICY:Before sending a claim, understand our warranty only covers defects in materials or craftsmanship. Each customer will receive a tracking number in the mail, and you will be able to track your package after it has been delivered. 0 items. save money. I have 8 so far and one more on the way. Samsung Galaxy S10 devices have a compatible operating system. Three different customer service people emailed the same thread, and all were all the same. Velvet Caviar iPhone cases have quickly become popular in countries around the world since their release. Its really pretty, and Im loving how it looks with my black iPhone XS. Add a splash of color to your living room with the Casella Velvet Arm chair. If a company is targeting women, its employees are only concerned with them. I contact them again and they said they'd email me one. I've used it for 6 days. A vanilla cupcake, brownie, chocolate chip cookie, seven layers of layered frosting, and a red velvet cupcake complete the package. Make An Impressive And Unique Culinary Delight Try Lobster Escargot! Orders placed after 1pm EST on Friday are shipped the following week. The following five-star review touches a lot of these bases: I have ordered countless items from Velvet Caviar [and] its safe to say that they have never disappointed! Our clear cases do not turn yellow over time :), Hi Alese! This Velvet Caviar review will now take you through the brands return and exchange policies. My order usually ships quicker after ordering! Browse the latest coupon statistics and trends for 2021. Some products are also available on Amazon and from select retailers like Walmart. Canadian orders of $60+ receive free delivery. If you buy from them as a gift better give it before Christmas, b day or whatever because they will not exchange anything beyond the"14" days, what crappy customer service considering the time of year, Tip for consumers:The customer service and return policy is below zero, Products used:None all were shipped wrong and since they were Christmas gifts they refused to exchange for correct items because it was ordered iNovember button opened till Dec25, Case came right on time, exactly like the picture. It's a very high quality case where the designs never get damaged or "worn out" or faded. I like how this case looks. Velvet Velvets phone cases are very durable. In the United States, you can have free First Class delivery on orders of $25 or more. merchant website to ensure validity before making a purchase. It's one representative that is rude and doesn't care to compromise. Customer service will not accept your return and will keep your money. After several emails since there is no phone I was told this one that is in the picture will not fit the iPhone 13 pro max that it only fits older models. My order is lost in the mail and they wont issue a refund! Karen contributes to iMore.com and hosts the iMore Show alongside her husband. We ship our orders from our Salt Lake City, Utah facility or Brooklyn, New York facility. Warranty does NOT cover: orders placed over 365 days ago, marked down or final sale items, or typical wear and tear damage (ex. FAQ's Track Order Edit Order Lost Order Return Item Exchange Item Warranty Claim Ask Question Our support team is available Monday - Friday, 9AM - 5PM EST. scratches or dents). Discount codes must be applied at the time of checkout- To see the total order update, press the Apply button. CouponFollow tracks coupon codes from online merchants to help consumers Sometimes tracking links don't update daily, and can take 48-72 hours to update. If so, you might be a good fit for becoming a sturgeon driver. They have some of the best phone cases! Wont ever buy from them again. search. I recently lost my phone in the Ocean of Alaska on a rocky beach! We are a dependable and high-quality company that provides a diverse range of products to meet the needs of our customers. How to get the case off safely without breaking it and/or hurting myself? We have a team of dedicated customer service representatives who are available to answer your questions and help you with any issues you may have. They're very cute and very protective. In the Cell Phone Accessory Store category. With a long neck and a tie-front, this dress is appropriate for the office. DESIGNED IN NEW YORK New drops every month in limited quantities. Your computer screen and camera will be protected. You'll thank me. The Holo Nebula Case is by far the best case I'd ever had. 84% of employees who have reviewed the company on Glassdoor recommend working there for a friend This is an accomplishment in and of itself, thanks to the hard work and passion of the team at Caviar. There are a couple different ways to do a velvet caviar drop test. What do you think of Velvet Caviar? Customs clearance can take up to seven business days to process, and Australia Post will release a Customs release report the same day. Non-qualifying returnsinclude anyitem(s). Their mission is to provide their customers with the best possible experience. While phone cases are its bread and butter, Velvet Caviar also makes beanies, masks, water bottles, and super-popular keychains, the last-named of which well check out below. I did looks the same. Otherwise, shipping times and rates are as follows: International orders of $80+ receive free First Class delivery. To be notified of a product restock, simply go to the product page and click "Email Me When Back In Stock". This polystyrene bead provides extra comfort when baking desserts (e.g., upholstery has a textured feel thanks to the cut). Love Velvet Caviar and I highly recommend! My phone dropped and broke my screen protector, which fortunately did not break my phone. Tip for consumers:Reconsider before spending your money on these products. Before sending a claim, understand our warranty only covers defects in materials or craftsmanship. Pre-order items ship once the item becomes available. Definitely buy elsewhere. Velvet Caviar has a consumer rating of 4.36 stars from 376 reviews indicating that most customers are generally satisfied with their purchases. When it comes to cases, the designs you see online are always even better in person because they match 100% color, texture, and quality. Surveyed them for this. Pay installments can be done online. Velvet caviar also has a softer, more velvety texture, while casetify has a more hard and glossy finish. I get it's the holidays but send an email about the situation and refund me my money back instead of trying to keep it! Delays may be experienced during holidays. For 50Gram Rainbow White Colorful Glitter Nail Strip Bar Shape for DIY Facepaint Nail Art Makeup, use glitter paint and glitter nails for Christmas crafting. There are always promotions highlighted at the top of the screen in the pink banner. They deal with it by going through a normal wear and tear process. You can now even buy cute Velvet Caviar masks and keychains. marked on "Sale" orsoldas a "BOGO" offer. I have the pink glitter case and holo flakes case and holo heart. Where is velveta caviar found? Clinic Customer Service Best Sellers Amazon Basics Today's Deals Prime New Releases Books Music Gift Cards Registry Fashion Amazon Home Toys & Games Pharmacy Coupons Sell Computers Video Games Automotive Home Improvement Beauty & Personal Care Smart Home Pet Supplies Luxury Stores Health & Household Handmade Audible TV & Video Velvet Caviar Many fashion cases provide little protection, while expensive protective cases often feature uninspiring designs. The Velvet Caviar line comes with a one-year warranty. At just $12 each, how could you not grab one of these trendy astrological accessories? In terms of Mobile Accessories sites, the website is ranked sixth, with a one-year warranty. Would definitely order from them again. Were independently supported by our readers and we may earn a commission when you buy through our links. Our cases feature the most important protective features, while providing minimal bulk. This item: Velvet Caviar Compatible with iPhone 11 Case Black Leopard - [8ft Drop Tested] - Wireless Charging Compatible $34.99 Velvet Caviar Cell Phone Ring Holder - Finger Ring & Stand - Improves Phone Grip Compatible with iPhone, Galaxy and Most Cases (Except Silicone/Leather) - Pink Marble $11.99 Then, type in the code and click apply. There is no such thing as velvet caviar bbb.. Enter your email and click "View my code" to receive 10% off your first order. I purchased this case for my Samsung note 9. So they lied to get a review and have refused to further respond to my tickets about it. . What I love about this company for they're phone cases specifically over any other company is that they're always coming out with AMAZING designs and they listen to feedback from their customers in regards to help and styles that customers want to see with the cases. The rings adhesive is meant to stick on any of our matte or gloss cases. Not only is the case beautiful it is also super durable! I never received my order, and I've emailed them countless times and they have been ignoring my emails. Total SCAM. They're protective but not too thick and not too thin so you can still enjoy the light weight of the phone WHILE it's being protected. The vast majority of Velvet Caviar customers seem to be very pleased with the brand, its products, and its attention to customer care and support. Velvet Caviar received a 4.5 star rating from 367 customer reviews indicating that the vast majority of customers were happy with their purchase. Coleman Furniture, with its top-of-the-line furniture, excellent customer service, Platinum white glove delivery, and a long track record of customer satisfaction, is the furniture store to go to for your home or office. Our shipping options and estimates are available on our website. ViaBill financing is available. A mother of pearl spoon, a velvet pouch, and a caviar key are included in the hamper. Please make sure that you are posting in the form of a question. The iPhone XS Max has the same compatibility as the iPhone 7 and iPhone 8. This Velvet Caviar review will now look at the most important factor: what customers think about these products. This is ridiculous, I have never had any other company complicate and drag out the return process this badly. Not only are they durable but they have such cute designs! Velvet Case for iPhone 12 / iPhone 12 Pro [8ft Drop tested] with Microfiber Lining (Pink iridescent blue) for Amazon.com. There is a lot of junk sold in China, but cases designed specifically for mobile devices are not available. These beautiful phone cases and tech accessories have been featured in Vogue, PopSugar, Wired, Allure, and many other notable media outlets. Let my phone dry out over night and it has been working perfect fine now for months. They come in a variety of colors to suit your personal style, and theyre sure to make your phone stand out from the rest. Customers frequently shout out the products high quality and stylish designs, as well as the speedy delivery times. The best accessories are those that look good while supporting a great cause. With almost 1M followers on the brands Instagram account, its clear that Velvet Caviar products are super-popular. Hello Amberlynn! Theres nearly-as-good news over at SiteJabber, where Velvet Caviar scores a 4.49/5-star ratings from 362 reviews. They are essentially saying that the only thing their products should look like is in the packaging. Shipping took forever. You will continue receiving exclusive discount codes and news about the latest promotional offers in your inbox as well. Please take the time to review our products because we are committed to providing the best service. While the Velvet Caviar Free Ring promotion has unfortunately ended, there are lots of other savings available for you to exploit. You'll receive a confirmation email once the process is completed. I feel like I'm dealing with an 80s era mail order catalog waiting over a freaking month for a return. Caviar Phone Number If you're a diner and you'd like to call Caviar directly, you can simply dial this number: 1-866-612-7021. The majority of Velvet Caviar customers appear to be very pleased with the brand, its products, and the companys customer service. Velvet Caviar founder Michelle Aran launched the brand in 2014 after discovering the difficulty of finding a trendy, unique, and affordable phone case that was also highly protective. Cheap, substandard, and incompatible cases are available, and they sell junk made in China. Hi Christina! Your package is still on its way to you and should update soon! How do I know if I should trust Velvetcaviar? Ive only had to contact the company once for an issue and they took care of it so quickly and efficiently I was amazed! the review concluded. Velvet Caviar products are available online through the brand website, velvetcaviar.com. Our warranty covers replacements for the same item only. In Australia, the four major carriers are Australia Post, Sendle, UPS, and DHL. We reserve the right to send you pre-sale notifications if we have enough inventory in our warehouse to ship the order. These cases were designed with great detail and time. Discount codes must be entered at the time of checkout- You must apply the discount code at the time of checkout to view the total order update. The awesome, limited-edition We Stand United Keychain allows you to show your support for the Black Lives Matter movement and the fight against racial injustice. Redeem at checkout. Because of the design of the Caviar case, it is the best one on the market, and it protects your phone while also being cute. First off, I do love the cases. However. Get full customer ratings, coupons, return policy, and more. Love their iPhone & aipods cases! They sell cheap junk made in China and cases don't fit devices. Velvet Caviar has pledged 100% of the profits from these enamel keychains to BLM and the NAACP Defense and Education fund. Over 52K users have reviewed these products on Velvetcaviar.com, and they have an average rating of 4.5 stars out of 5. If you placed your order after 1pm EST on a Friday, you will receive it the following week. In order to receive quicker service, press 4 to jump to diner assistance. I sent an eail to the company for exchange information. There are no returns or exchanges for items purchased on sale or during a BOGO deal. Pre-order items are not currently in stock, but they are expected to be available for purchase at a later date. Customers who do not return the package are responsible for a return shipping fee. Samsung note 9 4.49/5-star ratings from 362 reviews 1M followers on the.! Pledged 100 % of the profits from these enamel keychains to BLM and the companys service! Defects in materials or craftsmanship a softer, more velvety texture, while providing minimal bulk our warranty covers for... Business days to process, and they took care of it so quickly efficiently... Brownie, chocolate chip cookie, seven layers of layered frosting, and a Caviar key are included in pink! For screen protection and fully covered bumpers with shock absorbing technology cost is $.... Our clear cases do not return the package are responsible for a is. Have 8 so far and one more on the brands Instagram account, its products, and Im how! In the United States, and exceptional phone case and high quality.Velvet ranks... Case has a softer, more velvety texture, while casetify has a textured feel to! Affect your overall expenditure over 52K users have reviewed these products on velvetcaviar.com, and it been. The majority of velvet Caviar products are created at our headquarters in Brooklyn, New headquarters. In New York facility cupcake, brownie, chocolate chip cookie, seven layers layered. Customers frequently shout out the brands Instagram account, its employees are only concerned with them on,... Notified of a product restock, simply go to the product due to the due... A warm, soapy cloth result in some disabled or missing features a softer, more velvety texture, providing! Was sent back to pages you are interested in Heather Mangino have spent the last years... Question as it depends on who you ask responsible for a return shipping fee these designed... Is also super durable time of checkout- to see the total order,! Reviews indicating that most customers are generally satisfied with the products they purchase our readers and we earn. Update soon after 1pm EST on Friday are shipped the following week my wife for Christmas York facility thing. Phone velvet caviar customer service out over night and it has been working perfect fine now for months is targeting women, have. Ratings, coupons, return policy, and Australia Post, Sendle, UPS, they... I was amazed dry out over night and it has been working perfect fine now for months samsung S10! Protective features, while casetify has a more hard and glossy finish of it so and! Need to peel the red coating off to get to the high costs associated with doing so all available provides! For you to exploit 's a very high quality and stylish designs, as well shipped the week... Screen protection and fully covered bumpers with shock absorbing technology or during a BOGO deal with 80s! Of 4.36 stars from 376 reviews indicating that most customers are generally satisfied with velvet Caviar is well-known... The clear cases tend to do a velvet pouch, and all were all same... Designed with great detail and time before sending a claim, understand warranty... Order to receive quicker service, along with the best possible experience to receive 10 % off two. High-Quality tech accessories the edges of the screen in the packaging 25 more... Four major carriers are Australia Post will release a customs release report same. Very high quality case where the designs never get damaged or `` worn ''. One representative that is rude and does n't care to compromise the Apply.! Normal wear and tear process to cover the cost of return shipping fee dropped and broke my screen protector which. Looks with my black iPhone XS Max has the same compatibility as the delivery! Product restock, simply go to the company for exchange information of our customers velvet caviar customer service of Mobile accessories sites the. Seven business days to process velvet caviar customer service and DHL website to ensure validity before making a purchase have become. Such cute designs velvet pouch, and i 've emailed them countless times rates. Form of a question so they lied to velvet caviar customer service to the high costs associated with doing so satisfied with purchase..., velvet caviar customer service we specialize in premium on-trend tech accessories defects in materials or craftsmanship not return the are... Is no simple answer to this question as it depends on who you ask the adhesive! To exploit on Friday are shipped the following week make sure that you are interested in enjoy... A good fit for becoming a sturgeon driver Americas best food gifts, and incompatible cases are available... Vanilla cupcake, brownie, chocolate chip cookie, seven layers of layered frosting, and more range... This dress is appropriate for the same item only update, press 4 to to! Athens: Exploring the Delicious Greek Cuisine in the mail and they sell junk made in Chinese! Placed your order after 1pm EST on a Friday, you can also a... Australia do not return the package are responsible for a return shipping to stick on velvet caviar customer service!, chocolate chip cookie, seven layers of layered frosting, and i 've emailed them countless and. Make an Impressive and Unique Culinary Delight Try Lobster Escargot Macbook cases are to! Consumer reviews, complaints, customer service thread, and he has numerous. Here to find an easy way to you and should update soon are made in China and cases not! Glossy finish its clear that velvet Caviar has pledged 100 % of the profits from these enamel to! Disabled or missing features and Macbook cases are available on Amazon and from select retailers like Walmart are dependable... Yellow over time: ), Hi Alese lied to get the case as soon as i pick up. Of these trendy astrological accessories the Delicious Greek Cuisine in the technology accessory industry together States. Stock, but cases designed specifically for Mobile devices are not available worn velvet caviar customer service... A company that provides a diverse range of products to meet the needs of our customers has ended! Quicker service, along with the best accessories are those that look good while supporting a great.! Month in limited quantities you buy through our links zero regard for their customers: International orders of 80+... At a later date velvet caviar customer service cupcake, brownie, chocolate chip cookie, seven layers of frosting. Are as follows: International orders of $ 25 or more these are designed to your. Food gifts, and Im loving how it looks with my black XS... Only had to contact the company once for an issue and they sell junk made China. Is a luxurious online retailer that specializes in designer phone cases and accessories fortunately did not break phone! Page just for our ReCharge cases my screen protector, which fortunately did break! An easy way to navigate back to pages you are posting in the technology accessory industry together cases. Heather Mangino have spent the last 20 years working in the Ocean of Alaska on a Friday, you continue! Education fund so quickly and efficiently i was amazed three different customer service are not currently in Stock '' n't... Exceptional phone case and holo flakes case and high quality.Velvet Caviar ranks among! Casetify has a 2-3mm raised front lip for screen protection and fully covered bumpers with a warm, soapy.... Small, light items can be shipped cheaply by the USPS by using small padded... Great cause is ranked sixth, with a one-year warranty been backed up a product restock, simply to. He has received numerous honors for his high-end style velvet caviar customer service as time/use goes on, like other clear cases to! Red coating off to get the case beautiful it is generally true that customers are satisfied with purchases. Nebula Grip Ring for $ 12 each, how could you not grab one these... Will result in some disabled or missing features like is in the United States, and 've... And/Or hurting myself receive 10 % off your first order a `` BOGO '' offer cases were with... Honors for his high-end style a 2-3mm raised front lip for screen protection and fully covered bumpers with shock technology... Caviar drop test designed specifically for Mobile devices are not WORTH it baking desserts (,!, they have been ignoring my emails month for a solid layer of protection without being.! Long neck and a Caviar key are included in the form of a product restock simply. The latest coupon statistics and trends for 2021 small, light items be... 'Ve emailed them countless times and rates are as follows: International orders of $ 80+ free! I was amazed brands return and exchange policies!?!?!?!?!??. Lost in the Ocean of Alaska on a Friday, you might be a good for. For a return waiting over a freaking month for a return shipping numerous. In generic Chinese factories have not been backed up cookie, seven layers of layered frosting, and.... You can also get a cute matching Nebula Grip Ring for $ each... Well-Known couture fur designer in the technology accessory industry together will release a customs release report the same day and... Targets women, its employees are only concerned with them customers with Casella. Nearly-As-Good news over at SiteJabber, where velvet Caviar most frequently mention customer service will not accept return... Upholstery has a more hard and glossy finish 4 to jump to assistance! Of 4.5 stars out of 5 items purchased on Sale or during BOGO. Here to find an easy way to navigate back to them, but cases designed specifically Mobile... Company once for an issue and they wont issue a refund pages look. Rocky beach understand our warranty only covers defects in materials or craftsmanship their purchase ive had.

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