Here's How Ticketmaster Plans to Sell the Remaining 170,000 Taylor Swift 'Eras Tour' Tickets. A lot of her early records were released on CD, but by Red, there was a lot of pressure to put things on streaming. And while the inquiry is said to predate the Eras tour disaster, the situation further exacerbated complaints from fans, musicians and politicians alike. Now heres the thing. She points it at her own music and she points it obviously at this tour, which has enough demand to bring down Ticketmaster and to set off a series of antitrust investigations into whether Ticketmaster is a monopoly, which is incredible. Lets say Spotify has 100 subscribers, just to make it easy. Many would say that one of the things that streaming has done is it has created a situation where there are forecastable, projectable revenues that say, Hey, this is how many people are listening to this music. Its like, Thats what I call music. They got everything for free. Thats a whole other show that we can get to some other time. She was acting as a voice for a number of quite unhappy folks at that time. Let us know when you do in comments. The company did not say whether more tickets would be sold for the tour at a later date. It should be more valued, but there is certainly money to be made. I actually want to instruct the listener. At some point, she should go see her family. Its happening at Warner Discovery. Probably the most effective thing that she has done is wage this ongoing war to raise awareness that this whole thing is not fair, such that maybe when you go to listen while youre streaming, you still have a little bit of that ick feeling you might have had if you were on Napster 20 years ago like, I dont know if I should be doing this. Of course its legal now, but she has helped us question exactly how ethical it is when there is so much exploitation. A fan who had been sent a verified code was told the Ticketmaster account wasn't linked to the Verified Fan sale. Taylor Swift is speaking out amid the controversy surrounding Ticketmaster's handling of her upcoming "Eras" tour. According to Billboard, Ticketmaster still has 170,000 remaining tickets for the Eras tour and the company is gearing up to sell them to the lucky fans who previously received emails in the next four weeks. Its like he gets human psychology. TikTok is profound, and it has very meaningfully shifted what is happening in music.. One, I think we both very much like Taylor Swifts music and we think shes a good musician. At the end of the month, Spotify looks at all the stuff I listened to and says, Okay, you listened to $10 of Taylor Swift and $5 of Guns N Roses, and then takes my $15 and gives to those artists in proportion to how much I listened to their music that month. But yes, its just another place where the economics are not in the favor at all of the people producing the material. They had raised the prices when they went from vinyl and cassettes to CDs. "Thank you for wanting to be there," she said. Taylor Swift performs on stage during her "Reputation" stadium tour at Wembley Stadium in London on June 23, 2018. I think there are many places in the whole music industry, in all aspects of it, that are struggling. What happens after you submit a ticket request? I have to say, Im not following it too closely because its such a complex ecosystem. I think its important to say that. We have settled the most important debate: Is David Hasselhoff rich in Germany? Its something that you already briefly mentioned, which is that people are developing their own audiences before they ever go to a label and sign a deal. Taylor Swift released her first album in 2006. Well, if you want to do a 20 best guitar solos of all time conversation, we can start a whole new podcast on that. The rocky presale era for the "Eras Tour" is finally over.. After a long wait, tickets are available on most platforms for Taylor . In 2014, she removed her entire back catalog of music from Spotify. In the CD era, you wanted to buy a greatest hits record because it was all killer, no filler, right? Taylor Swift fans were disappointed in the experience with Ticketmaster. "It obviously wasn't meant to be if we didn't get tickets but we're upset. Theyre just not getting any streams, and by the end, when its all divided out, very little revenue comes to Guns N Roses. This is what I keep coming back to. A report from our colleagues at Vox showed that less than 10 percent of those artists that broke out on TikTok in the 2020 window have gone on to create a successful touring career with people showing up and buying tickets. The utility of it, I think, is lacking. There is no shortage of stories of artists, musicians, and songwriters being short-shrifted throughout the entirety of the music industry. I dont mean to be a firebrand here and bet against it. Taylor Swift's Eras Tour is on track to sell $591 . Its not just which artists you listened to, its how much you listened. When fans eagerly showed up to try and purchase tickets on Nov. 15, however, they were met with a litany of issues on the Ticketmaster website. Its really hard to change behavior. Taylor Swift released her first album in 2006. . That is ultimately the place where youre most likely to be making your money. Theres all this stuff happening and it requires participation and buy-in from the various music rights-holders to say, People can make remixes and syncs of our songs, but its unclear what set of rights is actually being given away. From the listeners and the artists point of view, its like, What? They dont know how much listening is going to happen during that time, and they dont know exactly how much revenue theres going to be in any given time period either. There are just endless ways in which people have gotten the short end of the stick here, and she wants to have the biggest stick in the game and own as much of her music legacy as she possibly can. The talent scouts whose job it is to go and find new talent are surfing TikTok. Ringtones was one of them.. The royalty rights werent necessarily better, and it just depends on the structure of any given persons deal, but things were much more assured. Where is Xbox Music? If you were a songwriter like Taylor Swift, you would also get a cut of the publishing royalties. ", Senators Amy Klobuchar and Mike Lee announced that a U.S. Senate antitrust panel will hold a hearing "to examine the lack of competition in the ticketing industry. Its happening at Netflix. Only ticket buyers who were verified were permitted to enter a queue. There were some smaller versions of this business that launched in the United States RIP Rdio, which was a Verge favorite. David Hasselhoff is still doing well in Germany. The second show was added along with more than a dozen other dates because of the huge demand. Independent artists can fare well in this ecosystem if they get hundreds of millions of people to go listen to a song which they own the majority of, because then theyre getting the full fraction of a penny, rather than a tiny fraction of the fraction of a penny. Ringtones was one of them. Youre not going to get the US consumer everywhere you go around the world. November 18, 2022 / 1:42 PM A lot of her actions have helped on the margins. You need to be posting many times a day, and you need to be figuring out how to create whole moments every single week in order to maintain attention when theres so much other material that people could be focused on. Swift said she hopes that she can provide more opportunities in the future for all of her fans who weren't able to get tickets to the tour. Onsale Dates and Times TaylorSwiftTix powered by Verified Fan Starts Tue, Nov 15 @ 10:00 am EST Ends Thu, Nov 17 @ 10:00 pm EST 55 days ago Aisle Seat Verified Fan Presale Starts Tue, Nov 15 @ 10:00 am EST Thank you for your patience as we continue managing this huge demand.. I was a collector. All of the movie streamers do not give you all the movies. "Its a function of Taylor Swift. People want higher payouts per stream, and they want streams that are fair to artists and actually connected to their subscription. The ticket-selling. As I said, if youre the rights-holder, if youre the label or if you own the master recording, there is a lot of money to be made. My instinct is that theyre like, Yeah, heres this license to see if your little ticky-tockie works, and now theyre at the end of a period and theyre like, Oh, it worked really well. They were the dominant form of revenue. "Tennessee Attorney General Jonathan Skrmetti is concerned about consumer complaints related to @Ticketmaster. I mean, we are putting that in the metaverse right away. She was very hesitant to participate in the new digital era, calling out the ways in which it was set up to exploit artists. Once again, probably best not to get your hopes up. Right, because Ticketmaster is owned by Live Nation, which owns all the venues, and that is all part of the same company that owns SiriusXM, which promotes the things on the radio. Thats the baseline expectation I think all of us have of the metaverse. Its like, Ugh. People often want to be mad at Spotify, and there are very reasonable objections to be had, but Spotify is right to say that they pay out billions of dollars per year to rights-holders. Get browser notifications for breaking news, live events, and exclusive reporting. A podcast from The Verge about big ideas and other problems. There are hundreds of people who have been signed now off of the platform to label deals. The site was supposed to open up for 1.5 million verified Taylor Swift fans," Maffei said. Maybe its because there are so many different people on the team using it or something, but no, its way off. A general sale was then planned for Nov. 18 for fans who didn't receive a Verified Fan code or have a Capital One card. Many fans took to the internet to criticize Ticketmaster's handling of the pre-sales, including Rep. Alexandria Ocasio-Cortez, D-N.Y. Ticketmaster merged with Live Nation in 2010, a move which has been criticized as creating a monopoly. He and his Consumer Protection team will use every available tool to ensure that no consumer protection laws were violated," his office tweeted Wednesday. We should just do a mashup of that sigh across all episodes. Whenever I think about the state of the music industry and its business, I find myself coming to talk to Charlie Harding. Its not the nicest ocean to swim in. I recognize Im a dinosaur and thats fine. In their suit, Swifties claim Ticketmaster tacitly encourages scalpers because the company gets paid fees every time tickets are resold. So, in this episode, Charlie and I walk through a brief history of the music business which, despite its ever-changing business models, is permanently trying to find something to sell you for $20, whether thats the music itself, all-access streaming, merch, and even NFTs using Taylor Swift as a case study. The era of the unknown, unsigned person who has not been on social media being discovered by a major label is over, unless youre a famous person or nepo baby. I was joking when we were doing our prep for the show that I have been trying to escape Fleetwood Mac since I was a teenager, and they just wont go away. "Due to extraordinarily high demands on ticketing systems and insufficient remaining ticket inventory to meet that demand, tomorrow's public on-sale for Taylor Swift | The Eras Tour has been cancelled," read a tweet posted to the official Ticketmaster account. One thing that is very funny, as I look back on covering tech for the last 10 years, is how much user growth these companies achieved just by launching in additional countries. Greg Maffei, CEO of Liberty Media, opened up about the ticket fiasco during an appearance on CNBC's "Squawk on the Steet." "I never could have imagined how insane this whole process has been," one of Swift's fans, Amber Garis, told CBS Mornings. He is a master of the platforms, and he makes compelling and well-produced content. You have to pay us more money., I think that the labels response to TikTok and realizing its essential nature indicates how far the industry has come. Hopeful concert attendees could register in advance through Ticketmaster's Verified Fan Program for a Nov. 15 presale, while Capital One cardholders could participate in another presale happening that same day. We have to talk about music licensing. There are not as many folks in the middle class of streaming as the streamers would like to say there are. Will Austin Madonna tickets mirror Taylor Swift Ticketmaster . And its getting harder because all of these things are marketing funnels for other places. A lot of songwriters liked that model. If you go back and listen to other Decoder conversations, like the one we had with Steve Boom from Amazon Music, its shocking to me how over and over again music itself is undervalued. Please enter valid email address to continue. If music was working, you could keep leaning harder into it, but its not the future of that business. They were smart to follow what the crowd was doing. Shes currently re-releasing all of her old albums. Shes an amazing songwriter. Invitations will be staggered by tour dates in each city. I went to McDonalds drive-thru for lunch but left with bags of cash instead, Biden, Harris photo-op with Warriors team takes awkward turn: 'I'm not doing that', Prince Harry roasted at Critics Choice Awards 2023, Russell Simmons shows off weird AF dance moves at yoga studio in Bali, New Kids on the Blocks Jonathan Knight recalls pressure to hide sexuality, Britney Spears pokes fun at manic restaurant video: Best part was the pasta, The Fabelmans Flops on Jeopardy After All 3 Contestants Fail to Name Spielbergs Film, Wife of 'Boy Meets World' star William Daniels details 'painful' 'open marriage'. I love talking about the business of music with you, even though I just want it to be guitar solos. This is nothing new. Taylor Swift, interestingly enough, is a great way of looking at the different eras of the music industry, of when they began and when they ended. I dont think so. (The Associated Press / AP Newsroom), GET FOX BUSINESS ON THE GO BY CLICKING HERE. Burn. in commercials. Swift said she hopes that she can provide more opportunities in the future for all of her fans who weren't able to get tickets to the tour. "We had 14 million people hit the site including bots, another story, which are not supposed to be there and despite all the challenges and the breakdowns, we did sell over 2 million tickets that day.". Its still not the entire penny. High demand for Taylor Swift concert tickets led Ticketmaster to delay the West Coast pre-sale. Everyone was putting their albums on streaming, and people were having a great time exploring Spotify. If you go see an Avengers movie, you might spend $20 on a ticket plus popcorn, or if you watch it on streaming, you might spend an enormous amount of money for those streaming services. November 18, 2022 / 1:08 PM Ticketmaster has canceled the public sale of Taylor Swift's "The Eras Tour" after high demand in the pre-sales. The documents cited the "disaster" that occurred on Nov. 15 and Nov. 16, along with the "cancellation of general sale tickets scheduled for Nov. 18," alleging that Ticketmaster "has effectuated this anticompetitive scheme by forcing fans of musicians to exclusively use Ticketmaster for presale and sales prices, which are above what a competitive market price would be.". I live in the best city for it," said Amy . 2022 CBS Interactive Inc. All Rights Reserved. She knows that super fans will buy not only vinyl, but also the super deluxe vinyl version of the collectors thing and blah, blah. The singer's team has announced that some verified fans who weren't able to buy tickets last month will get a second chance. Actually the last half hour of this episode is you just doing a solo. The singer commented on the issue on her Instagram story on Friday, saying. Some potential ticket buyers were locked out of the sale when their Verified Fan codes failed to work, while others were initially able to secure tickets, only to lose them and get kicked out of the process once they tried to check out. Its just that you cant do so in a way where there is the cost of creation and youre properly paying people for their work. If youre Dua Lipa, a lot of people will show up, but there were lots of artists this past summer who had to cancel their tours because they couldnt make the math work. Maybe I dont know myself. Update 11/16/22 Taylor Swift Eras Tour Capital One Cardholder Presale Wednesday, November 16 | 2 p.m. local venue time To best access the Taylor Swift Eras Tour Capital One Cardholder Presale ticket queues, fans should log into their Ticketmaster account and click on the link for your preferred dates below. On Nov. 18, Swift spoke out about the fiasco in a message to her fans via her Instagram Story. She was the product of a Nashville system and she did not have a built-in fan base when she released her first record. So the basic math of going on tour doesnt make sense not only because of all of those macro indicators, but also because there are more artists than ever that want to go on tour. Potential ticket buyers shared their frustrations on social media, comparing their experience to The Hunger Games and calling on Ticketmaster and Swift to address the debacle. Now she has a massive fan base that she commands. You are having to convert people from place to place to place to place, and those platforms dont want you leaving. Talk to us about the CD era. Is she following the standard playbook or is she evolving? I think a lot of it has to do with, frankly, mismatches of supply and demand. Many people are arguing for a pay-per-stream model. 2023 Vox Media, LLC. The greatest hits record is a really interesting example. I've done this SPECIFICALLY to improve the quality of my fans' experience by doing it myself with my team who care as much about my fans as I do," she wrote. She said she's "trying to figure out how the situation can be improved moving forward. The Capital One presale was also rescheduled for the following day. The suit also alleged that Ticketmaster provided more codes than ticket allotment and scheduled the general ticket sale "knowing they would not have the quantity necessary" to fulfill the demand. We now live in a world where you make the thing and give it away for basically free in the hopes that people will come and join you on your tour, and thats where youre going to make all your money. They are now the distributors of music. Theres certainly the value of the music in advertising sync and getting it synced in video and so on. Did you get your tickets yet? "The Eras Tour, a journey through the musical eras of my career (past & present!) I feel like Ticketmaster completely screwed up on this one. Are there any artists that jump out to you that have pulled this off besides the Justin Biebers and Charlie Puths of the world? 2023 CBS Broadcasting Inc. All Rights Reserved. We have to see how big your TikTok is before we ever sign the deal.. Charlie, I think the algorithm might be better than you think. The tour, which will be a "journey through the musical eras" of Swift's career, is set to kick off next March in Arizona. Then you just have to hope that people are going to show up. If so, I think this is where all the hedge funds buying up these music catalogs will have been overwhelmingly right, and they will shove it in our faces and say, Look, this stuff was worth a hundred times more than what you thought it was, because when youre in these virtual worlds, all you want to do is have some great background music going on. 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