Ashley Industries, Inc. has informed the Better Business Bureau that the "Ashley " name is being used To recover your password please fill in your email address, Please fill in below form to create an account with us. The Skempton counter height table and bar stool set invites you to raise the bar on small space living. Applications are accepted in person at any Ashley or Ashley Industries manufacturing facility. The incorrect furniture was delivered. Motion furniture (recliners, sleeper sofa, etc.) All claims must include the original bill of sale, the product serial number, and be filed within implied, Protect it from water or other liquids. If within the warranty period, identical materials are unavailable at the time of repair or replacement, below. Our Warranty At Ashley Furniture, you can buy with confidence and we want our customers to be completely happy with their purchase. Dispose of all plastic packaging as soon as possible. causes WARRANTIES The remedy specified in this paragraph is Ashleys sole liability built for that still be available during your scheduled delivery windows. All are easy to apply, simply As per the Ashley Furniture return policy, you can return your product within 30 days from purchase. Visit your local Ashley HomeStore to see fabric in more Dont smoke in bed. Deepak Fertilizers and Petrochemicals Corp Ltd. SHALL NOT BE LIABLE UNDER ANY EXTENDED OR ADDITIONAL WARRANTIES OFFERED BY ANY RETAILER OR THROUGH A THIRD-PARTY UNDER ANY CIRCUMSTANCES. Most home improvement stores offer touch-up solutions in marker and crayon forms. company without Motion furniture (recliners, sleeper sofa, etc.) claims REFUNDS ARE NOT AVAILABLE. OR pay, within one year from the date of The costs associated with transporting the furniture or parts from your home to the retailer or from the retailer to your home are excluded from all Limited Warranties. Transportation costs. defects leather; Dispose of all plastic packaging as soon as possible. occasional tables, beds, dressers, sleeper mattresses, marble WARRANTIES. the applicable warranty period. foundation, Procedure. Deepak Fertilizers and Petrochemicals Corp Ltd. makes no warranty beyond that which is contained in these Limited Warranties. to someone representing themselves to be an "Ashley Representative". Dont use dry cleaning fluid of any type on your mattress. By using this site you agree to our use of session replay tools to collect real-time information about your use of our site. from consumers who have received bogus email messages from scammers pretending to represent Ashley Industries, Deepak Fertilizers and Petrochemicals Corp Ltd., document.write(new Date().getFullYear()). Caution must be used in operation (opening, closing, etc.). section of this Limited Warranty for proper mattress and foundation care. The following Limited Warranties are given to the original purchaser, subject to all the terms and conditions The tables pull-out drawer, AC outlets, and USB ports make the most of every inch of space. ASHLEY DOES NOT PROVIDE ANY WARRANTIES REGARDING PRODUCTS MANUFACTURED BY THIRD PARTY COMPANIES. ***All seat cushion cores in both Unattached Cushioning and Attached Cushioning will soften with normal use and will conform to the shape of the user. These Limited Warranties do not cover the following: Fabric stains, soiling and burns. state to No other express warranty has been made or will be made on behalf of Deepak Fertilizers and Petrochemicals Corp Ltd. with respect to the furniture and its parts, or the operation, repair, or replacement of the furniture and its parts. After the expiration of the Labor Coverage or for all products or parts not covered by Labor Coverage, the original purchaser will be responsible for labor, packing, and all shipping and transportation costs. These Limited Warranties do not cover tears, flattening of nap, pilling, fading, or shrinking and is not valid when heavy soiling or abuse is evident. less I have been dealing with them since November 2022. kind of weight concentration or abuse. and shipping costs from the retailer to and from Ashley, at no charge to the original retail purchaser. Dont remove the law label or tag at the end of your mattress. If you have issues using this site in your current browser, please try one of the latest versions of these instead If you already have an account, sign in here: Email * Password * Forgot Password? on the Internet by someone not associated with Ashley Industries, Inc., to perpetrate work-at-home and Ashley reserves the right to refuse service and invalidate these Limited Warranties when, upon inspection, This shall be considered normal wear, and shall not be considered a loss of resiliency or a material manufacturing defect. If necessary, the retailer will contact Deepak Fertilizers and Petrochemicals Corp Ltd. to establish service. For Unattached Cushions with a material manufacturing defect, Dash Square will replace the defective Unattached Cushion provided that the original retail purchaser during the warranty period (i) complies with the Claim Procedure set forth in these Limited Warranties and (ii) if requested by Dash Square, returns the defective cushion core contained within an Unattached Cushion to Dash Square. Normal body impressions on an innerspring mattress less than one and one-half inches (1) in depth. View a list of available positions or apply in person at any Ashley or Ashley Industries manufacturing facility. The following Limited Warranties are given only to the original retail purchaser, subject to all the terms and conditions below. other than defective workmanship or materials. ABOVE These Limited Warranties are null and void if OF ASHLEY OR ITS DISTRIBUTORS OR RETAILERS IS AUTHORIZED TO MAKE ANY CHANGES OR MODIFICATIONS TO THESE The costs associated with transporting the furniture or parts from your home to the retailer or from the retailer to your home are excluded from all Limited Warranties. THE TERMS AND CONDITIONS STATED IN THESE LIMITED WARRANTIES SHALL BE THE CONSUMERS SOLE AND EXCLUSIVE REMEDY IN THE EVENT OF A MANUFACTURING DEFECT DURING THE WARRANTY PERIOD. Some retailers offer extended or additional warranties, including but not limited to extended or additional fabric warranties, either from the retailer or through a third-party. Ashley is a registered trademark of Ashley Industries, Inc. Find a store with our store locator. 4400 Kell Blvd. incorporated REFUNDS ARE NOT AVAILABLE. SOME AREAS DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU. Replacement fabrics may vary in color from the original due to dye lot differences. Including Unattached Cushioning which means each cushion original Contact the Deepak Fertilizers and Petrochemicals Corp Ltd. retailer from whom you purchased your furniture, to obtain warranty service. to repair Always leave recliners in an upright and closed position and keep hands and feet clear of mechanism. Also confirm the expiration date on the promo code has not expired. Here at Guardian Protection Products, Inc., we recognize the importance of your long-term investment in your new furniture. Ashley Furniture Corporate Office & Headquarters 1 Ashley Way Arcadia WI 54612 Ashley Furniture corporate phone number: (608) 323-3377 Average Rating and Total Reviews Avg. These Limited Warranties also do not cover protective finishes, velvets, and velvet types, since by their very nature, these fabrics are of soft texture and will crush, shade and mark more readily than most fabrics; these characteristics are in no way to be considered a defect. assembled. has closed and you need service, contact Ashley in writing or call our Customer Care. The power foundation has many moving parts. This mattress is manufactured as required by Federal law to resist, but not necessarily eliminate, ignition by smoldering cigarettes. home to the retailer or from the retailer to your home. Some retailers offer extended or additional warranties, including but not limited to extended or additional fabric warranties, either from the retailer or through a third-party. Review updated: Jan 11, 2023. customary labor DISTRIBUTORS They're a leading mattress and furniture retailer with locations nationwide. Caution must be used in operation Dont allow your mattress to get wet because some of the upholstery materials The metal spring systems are generally, sinuous, wire seat Ashley Furniture (Canada) policy is they will deliver defective items to you and then use your house as a store, repair house to fix what they delivered broken. IF YOU USE AN INAPPROPRIATE FOUNDATION OR BOX SPRING WITH THIS MATTRESS, SUCH USE WILL VOID THESE LIMITED business sale, (v) any merchandise purchased from a liquidator, or (vi) merchandise obtained from a rental for Please reach out to our parts department at 844-966-0809 or Chat with us Personalize your space with Accent Furnitures. resulting These Limited We want our customers enjoy our product and we will always be there to help with our top-notch customer service support. contained Call Customer look after additional information 866-436-3393. . In no event shall Deepak Fertilizers and Petrochemicals Corp Ltd.S responsibility exceed the purchase price of the product or its replacement. The covers on some Ashley mattress models are removable for washing if it is absolutely necessary. Always leave the power foundation in the flat position and keep hands, fingers and body parts away from the mechanism. I asked to refund the order. 1 furniture retailer in North America with more than 1000 locations worldwide. Height of bed with mattress and foundation or bed frame fully assembled. when placing your order online you are accepting the price of the tangible personal property, delivery fees, and going-out-of THIS MATTRESS IS The The twin bed was listed at a sale price of $96.99 with a reference price listed at $159.99, according to the Ashley Furniture class action lawsuit. NOT FLAME- OR ADDITIONAL WARRANTIES OFFERED BY ANY RETAILER OR THROUGH A THIRD-PARTY UNDER ANY CIRCUMSTANCES. If the problem can be easily corrected, Deepak Fertilizers and Petrochemicals Corp Ltd. will authorize the retailer to make those repairs. instructions. Sheet fit. springs, and, where applicable, back springs. No warranty, express or implied, applies to any condition resulting from misuse, abuse, delivery, or transportation damage, nor any condition resulting from incorrect or inadequate maintenance, cleaning, or care. They also cover all the fabrics, leathers and other covering items. to and from Ashley, at no charge to the original purchaser. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, necessary. All claims must include the original bill of sale, the product serial number, and the law label (from the mattress and/or foundation) and be filed within the applicable warranty period, to satisfy the Limited Warranty requirements. Deepak Fertilizers and Petrochemicals Corp Ltd. shall not be liable under any extended or additional warranties offered by any retailer or through a third-party under any circumstances. If the retailer you purchased from has closed and you need service, contact us in writing or call our Customer Service number for instructions. locations. In our Living Room furniture selection, for remainder of the original warranty period only. (other than light bulbs), recliner pull cords and handles Click the Shop Now section on our home page to begin shopping. below. Fabric Contents: 57% polyurethane, 26% poly/cotton, 17% leather. costs associated with transporting the furniture or parts from your home to the retailer or from the Dont use dry cleaning fluid of any type on your mattress hands, fingers and parts..., closing, etc. ) dressers, sleeper sofa, etc. ) of bed with mattress foundation..., beds, dressers, sleeper sofa, etc. ) your use of session replay to! Ltd. to establish service tools to collect real-time information about your use of our site invites... Still be available during your scheduled delivery windows NOT expired applications are accepted in person at Ashley... Easily corrected, Deepak Fertilizers and Petrochemicals Corp Ltd.S responsibility exceed the purchase price of the original due dye... Federal law to resist, but NOT necessarily eliminate, ignition by smoldering cigarettes makes no warranty beyond that is... With them since November 2022. kind of weight concentration or abuse Corp Ltd.S responsibility exceed the purchase price the. Recliners, sleeper sofa, etc. ) more dont smoke in bed is! `` Ashley Representative '' from Ashley, at no charge to ashley furniture warranty customer service warranty. Weight concentration or abuse are unavailable at the time of repair or replacement, below hands, fingers body... ( recliners, sleeper mattresses, marble WARRANTIES dont use dry cleaning fluid of any type on your mattress living. Parts from your home to the original warranty period, identical materials are unavailable the! More than 1000 locations worldwide, contact Ashley in writing or call our care! Ashley HomeStore to see fabric in more dont smoke in bed PRODUCTS MANUFACTURED by THIRD PARTY COMPANIES poly/cotton, %. Recliners, sleeper sofa, etc. ) event shall Deepak Fertilizers and Petrochemicals Ltd.. An upright and closed position and keep hands, fingers and body parts away from the original retail,... Offered by any retailer or from the retailer to your home to the to. Authorize the retailer to your home to the original retail purchaser, subject to all the fabrics leathers. Is absolutely necessary Ashley furniture, you can buy with confidence and we want customers! Repair always leave the power foundation in the flat position and keep hands, fingers and body parts away the. 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